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All orders should arrive at their destination within 2-3 working days. Remote area delivery may take longer.
All purchases made through the online IvyJayne store are final. IvyJayne currently do not offer an exchange or refund facility for change-of-mind purchases. This also includes items purchased that are the incorrect size.
In accordance with Australian Consumer Law, items that are faulty or do not work as intended may be refunded, a store credit provided, or exchanged for another item of equal or lesser value.
We offer $22 flat rate shipping to anywhere in Australia.